
Tired of ordering new services from Internet, Phone and Cable companies and then realizing all too late that you aren’t happy with your provider? Wish there was a hassle-free way to order new services without the risk of getting yourself into a contract.
At Grande, we stand by our products and services and strive to make your experience with us as easy and pleasurable as possible. Our goal is to provide you with exceptional customer service and the highest quality products and services available. We are so sure you will be satisfied with choosing us as your Internet, Phone and Cable provider that we are willing to back our services with a Risk Free 30-day trial
What this means for you, is that ordering new services and switching to Grande is easier than ever before! The worry and confusion often felt when ordering these services no longer has to influence your decision, because now you can try any of Grande’s great bundles, risk free. If you are not completely happy with our products, services, or any other part of your experience with Grande, you can cancel your service within the first 30 days after installation, receiving a refund for your first month’s bill.
So what are you waiting for?
Limited Time Offer. To qualify for the Risk Free 30-Day Trial, you must (1) order a bundle of Grande phone, cable and high-speed internet services before December 30, 2008, (2) be a first-time customer of a Grande three service bundle of phone, cable and high-speed internet services, (3) pay the monthly recurring service fee for the Grande three service bundle for one month of services plus all other amounts payable to Grande, (4) cancel all three Grande services within 30 days of installation, and (5) within 30 days of service cancellation, return all cable modems and digital receivers to Grande and deliver to Grande a written request for cancellation under the Risk Free 30-Day Trial offer. The total maximum amount that will be paid or credited under the Risk Free 30-Day Trial to a single qualified household will be an amount equal to one month’s monthly recurring bundled service fee for Grande phone, cable and internet services plus any installation fee and any separate ca ble modem charge paid by the customer. Any such payment or credit will made within 60 days after all conditions for the Risk Free 30-Day Trial are satisfied. The Risk Free 30-Day Trial does not apply to and no refund or credit will be given for any usage-based charges such as charges for pay-per-view movies or events, long distance calls, directory assistance, directory assistance call completions, calling card calls, operator-handled calls and inbound toll-free calls.
Installation charges may apply. Rates, fees, features and channels are subject to change without notice. Service may be subject to credit approval and may require a deposit. Service is not available in all areas. All service fees and charges are subject to applicable taxes and fees. Additional charges will apply for cable modems in Dallas serviceable areas for High-Speed Internet service. Additional restrictions and charges may apply. Grande phone service advertised above is only for residential use and must not be used for commercial purposes such as telemarketing or autodialing. Does not include call detail on monthly statements. Additional fees and surcharges for directory assistance, directory assistance call completions, calling card calls, operator-handled calls, inbound toll-free calls, and long-distance calls will apply. Grande is a provider of low-income Linkup and Lifeline services. To find out if you qualify, contact the Public Utility Commission at www.puc.state.tx.us o r at 1.888.782.8477. Offer subject to change without notice. Not valid with any other offer and may not be transferred or redeemed for cash.
The GRANDE COMMUNICATIONS ® marks and logos are service marks of Grande Communications Networks, Inc. ©2007 Grande Communications Networks, Inc. All rights reserved.
