In order to deliver you the best in high-speed Internet, Phone and Cable services, we need to expand our fiber-optic network in your neighborhood! Grande will work hard to minimize any inconvenience to you and your neighbors, and our efforts should not disrupt your current Internet, Phone or Cable services.

cone Grande construction crews will be installing this network in the existing utility easements located in your neighborhood.
cone Grande will take extra precautions to ensure the utmost care and attention is given to your property.
cone All Grande employees will carry proper identification and all vehicles will be clearly marked.
cone Prior to some construction, local utilities may mark underground lines with spray paint, which will quickly fade away.

Don’t make the mistake of getting locked into a contract from a different provider. As soon as our high-quality services are available in your area, we will contact you directly!

If you would like more information about the coming construction process, please call 866-2GRANDE. Be sure to check back to this page as we will update it regularly.

Frequently Asked Questions
Will Grande Crews Be Coming Onto My Property?

We will restrict our equipment to the utility easement which may be located in the front, side and/or back of your property.

 Will Grande Be Trimming My Trees?

If your utility lines are attached to poles, we will have certified professionals trimming trees located between the utility poles on your street. Branches will only be trimmed to clear the area necessary to install our fiber.
Will My Current Services Be Interrupted?

Grande’s network construction activities should not interfere with any of your current communication services.

 How Can I Identify A Grnade Employee Or Grande Contractor?

All Grande employees and contractors carry identification badges. Grande service vehicles are also clearly marked with the Grande logo and a local contact number for your convenience.
Will Your Lines Be Underground Or On Utility Poles?

If your neighborhood has underground utilities, we will bury our lines in the same manner. If your utility lines are attached to poles, we will attach our lines to these same poles in most cases.

 Will Your Construction Crews Restore Disturbed Areas?

Yes. Following construction, our restoration crews will be working in your neighborhood to clean up any disturbed areas.

Service is not available in all areas. The GRANDE COMMUNICATIONS marks and logos are registered service marks of Grande Communications Networks, LLC. All rights reserved. ©2009 Grande Communications Networks, LLC.

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